Effective Date: 12 october 2025
Entity Name: Neuro Play Emporium, West Bengal, India
Subdomain: neurotrackr.neuroplayemporium.in
Purpose
This Privacy Policy describes how Neuro Play Emporium (“we”, “our”, “us”) collects, uses, and protects personal, behavioural, and health-related information from users (“you”, “your”) of the NeuroTrackr app and associated websites.
Data We Collect
Personal Information: Name, email, phone, address.
Account Information: Login credentials, subscription details, user roles.
Therapy & Progress Data: Assessment entries, notes, goals, and tracking reports voluntarily submitted by therapists, parents, or caregivers.
Payment Information: Processed securely through third-party gateways such as PayU Money, Razorpay, or similar.
Device & Usage Data: Cookies, IP address, browser type, time zone, and analytics data via Google or similar services.
Purpose of Data Use
To provide therapy tracking and progress visualization services.
To personalize user experience and maintain subscription accounts.
To generate downloadable reports and progress summaries.
To send notifications, billing updates, and account-related messages.
To comply with applicable Indian laws and, if applicable, international data protection standards (GDPR, etc.).
Data Sharing
We do not sell or rent user data.
Data may be shared only with:
Legal authorities, if required by law.
Payment processors for subscription management.
Cloud or analytics partners for service improvement.
Data Retention & Deletion
All user data is retained securely for as long as the account remains active. Users may request deletion by contacting: npe.owner@neuroplayemporium.in
Cookies & Tracking
Cookies are used for login, analytics, and performance purposes. You may disable them in your browser settings, but some features may not function properly.
Security
We employ SSL encryption, restricted database access, and multi-factor authentication to protect data. However, no online platform can guarantee 100% security.
International Data Transfer
If data is transferred outside India (for example, to cloud services), it will comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India).
Children’s Privacy
Parents or legal guardians are responsible for managing children’s accounts. NeuroTrackr does not directly collect personal information from minors without parental consent.
Changes to This Policy
Updates may occur periodically. Continued use of the app implies acceptance of the updated terms.
Contact
For any privacy concern or data deletion request:
📧 npe.owner@neuroplayemporium.in